Shipping & Refund Policy
Thank you for shopping at Clean Apparel, we truly want you to have a great shopping experience with us. So we are more than happy to answer any questions you might have. We promise that you will love your unique, not-available-anywhere-else products (our products are designed in house and shipped from the USA).
Our products are custom and crafted with care after your purchase and shipped directly to you.
Processing takes on average between 3-5 business days. During the holiday season, you may see up to an additional 3-5 days delay. After processing, items takes between 3-5 days to be delivered to your home.
This happens sometimes, so no worries, based on our experience delivery might take longer depending on your local USPS. If the tracking shows your item should have been delivered and it hasn't please contact your local USPS to find out why they haven't delivered it. You can also send us a message with what information you're given.
RETURNS & EXCHANGES
We stand behind the quality of our products and guarantee our workmanship 100%. Any defects or errors on our part will result in a replacement at no charge. Our products are custom hand printed, so once your order is made we typically do not accept returns or exchanges due to incorrect selection of sizes, designs, colors, etc.
Please read our sizing chart carefully as we do indicate if a clothing type runs small or large. Any questions about this please feel free to contact us at email@example.com.
If you've ordered between 24 hours, please contact us ASAP and we will update your order, if it is over 24 hrs please send us a message and we will do our best to sort it out (additional charges may apply).
1. Email our support at firstname.lastname@example.org
2. We will let you know if you qualify for a return and the address to return the items to
3. Additional charges / restocking fee may apply
4. Once we receive the items we will apply the refund (minus any fees) back to your credit card or original method of payment